Web Design FAQ

We have compiled a list of Frequently Asked Questions from our web clients. This list is always being chaged and updated according to the questions we receive. Please note that this is simply a sample of the questions and if you have trouble finding your answer please feel free to contact the studio directly

Q: How long will it take for my web site to be designed?

A: The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

Q: Will we need to have a meeting in connection with the website design?

A: In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

Q: Once my website design is completed -what aftersales service do you offer?

A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date

Q: Will my website design be" Search Engine" friendly?

A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

Q: I hear that there are hidden costs associated with web design services. Is this true?

A: No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

Q: Can you provide all our web design and hosting services?

A: Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

Q: Can I see how many visitors I've had to my website?

A: Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

Q: Can I have an e-commerce system for my website?

A: Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. if you wish your customers' payments to be "cleared on line" we can interface to organisations like Worldpay, Protex or whichever third party you wish to use.

Q: I already have a website and I need it updating, can you help me?

A: Yes, we would be happy to look at you existing website and give you a quote for updating it.

Q: Do you redesign existing websites?

A: Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies. Read more about this service here.